Privacy policy
This policy explains what personal information MabelStack handles and why. We have tried to keep it short and plain.
Who we are
MabelStack is a service that lets people who build static websites give their clients a place to edit content and read form submissions. In this policy, “we” means MabelStack. You can reach us at [email protected].
There are two groups of people whose information we handle:
- Account holders and invited editors, who use the Mabel app.
- Visitors to sites that use Mabel forms, who may submit information through a form on a site we do not own.
This website
This marketing site does not set cookies and does not use analytics or advertising trackers. Our hosting provider may keep standard server logs, such as IP address and requested page, for security and reliability.
Information we collect from account holders and editors
- Account details: your name, email address and GitHub username, supplied when you sign up or when you are invited to a site.
- Repository access: when you connect a GitHub repository, we use the access you grant to read and write the files Mabel manages. We only ask for the access we need to do that.
- Content you edit: posts, pages and data files you create or change in Mabel. Each save is committed to your repository, which stays yours.
- Usage and technical data: actions taken in the app, browser and device information, and IP address, used to run, secure and improve the service.
- Billing details: if you pay for a plan, payment is handled by a payment provider. We do not store full card numbers.
Information in form submissions
When a site owner adds a Mabel form endpoint, we receive whatever a visitor submits through that form, such as a name, email address, message and any uploaded files. For this information:
- The site owner decides what the form asks for and why. They are responsible for telling their visitors how the information is used.
- We store and process submissions on the site owner’s behalf, and show them to the people the site owner has invited.
- We keep submissions for the period set by the site’s plan: 30 days on Free, 12 months on Pro and 3 years on Power. After that they are deleted.
- We do not use form submissions for advertising and we do not sell them.
If you submitted a form and want your information removed, contact the owner of that site first. You can also contact us and we will help.
How we use information
- To provide the service: sign you in, show your sites, write changes to your repository, receive and deliver form submissions, and send notification emails you have set up.
- To keep the service secure, prevent spam and abuse, and fix problems.
- To bill you and answer support requests.
- To tell you about changes to the service or this policy.
Who we share information with
We do not sell personal information. We share it only with:
- GitHub, because Mabel works with your repository.
- Service providers that help us run Mabel, such as hosting, email delivery and payments. They may only use the information to provide their service to us.
- Other people on your site, as you configure. Editors you invite can see the content and submissions for that site.
- Authorities, where the law requires it.
Keeping information safe
We use access controls and encrypted connections to protect information. No system is perfectly secure, so please use a strong, unique password for any account you use to sign in to GitHub and keep it private.
Your choices and rights
You can ask to see the personal information we hold about you, correct it, or have it deleted. You can delete a site or your account at any time, and your repository and its files stay with you. To make a request, email [email protected]. If you are not satisfied with our response, you can complain to your local privacy regulator.
Changes to this policy
If we make a meaningful change we will update the date at the top and, for account holders, tell you by email.
Contact
Questions about privacy: [email protected].